Ouya Showing Poor Planning and Making Excuses

The latest blog entry from Ouya is showing more poor planning and now they are making excuses for not being able to deliver units to their backers.  Per the post that is quoted below,  Julie Uhrman is apologizing for not being able to ship units due to holidays and only being able to work 3 days a week, but promises to ship 24 hours a day starting next week.  It was bizarre to begin with that Ouya would not be able to ship all backer units at once.  It begs the question if they will be able to make any shipping demands from Amazon and the like if they prove to be successful.  Now Uhrman is blaming holidays for unable to ship to their backer. It is a shame that Uhrman doesn't have a calendar.  If she did, she would have foresaw this and been able to plan around it.  As stated before Uhrman has over promised believing if she builds it then they will come.  She will soon learn that if you don't deliver what you promise and take care of your core customers then you will find yourself managing a company that sells to no one.  It is unfortunate that the renegade console may never have an opportunity to truly rebel against the big 3 due to poor leadership.  I want to know where the form is so I can get my $100 back.  

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OUYA is shipping! I know you are anxious to play and probably want to know when to expect yours. Here’s the plan: We began shipping last week, 3/27 in fact. We had two days of manufacturing and then we had to stop for Easter. This week, we got 3 days of work and then had to stop for the Qingming Festival. I know this sucks but we will be picking up the pace. Starting next week, we will be building and shipping units 24 hours a day, seven days a week. Also, we are bringing on new vendors to help us deliver faster. However, we will not sacrifice quality for speed. The rollout will be as follows: We are starting with the standard OUYA unit (grey console+controller), then working on the Kickstarter exclusive units and units with more than one controller. Also, every Friday, on our blog (www.ouya.tv/blog), we will update you on our progess and plan. As of today, we plan on making our final delivery in May. In fact, until now we were sending shipping alerts only when your shipment left the assembly line. Because you asked for it, we will now send out pre-shipping alerts a week before to let you know your order is queued up. We appreciate your continued support as we deliver your OUYA -- and know that every day there are more games for you to play! That’s the best part. :) Thank you, Julie"