Sunday, April 14, 2013

Julie Uhrman is offering refunds for Ouya Backers

The original backers of the kickstarter project Ouya are now wanting refunds and Uhrman is responding by saying that  you can get a refund.  On twitter she responded:
BTW if you're really unhappy we can find a way to refund. Just let me know.  

The above statement could be interpreted that Uhrman would rather give refunds then try to keep a backer.  
A quick browse of the kickstarter page comments and you get:


Nate Mantrakid Schmold 2 days ago

So 'Your Ouya will be shipping on or around March 28' was actually "we'll have less than 10% of the total kickstarter units even produced by the middle of April."
I would only hope someone from Ouya is reading this, considering here is a list of people who helped make this happen, but the dangerous point of this is that the people who were GUNG HO for this cause are having their confidence broken. We were 63,000 points of technically free advertising... and by these kind of lame pseudo-transparency updates, we're actually feeling negative towards the project.
If it were possible, I would have requested a refund by now.


Todd Wegman 1 day ago

Is there anyway to get a refund... I do not have a good feeling about this... I should have waited to see how this thing takes off- based on what I see so far I made another poor decision- at least it only cost me $100 dollars.

and on twitter:
I would like to cancel my OUYA order and receive a refund. Is there a mechanism in place for this? cc:



This is all due to Uhrman not being able to ship units to backers as promised. Per her last update she will only be able to shipt 25% of Ouyas to the backers in the first month and the rest will hopefully be shipped during the month a May. This puts backers as receiving their units only days prior to the public. Backers are seeing this as unacceptable due to originally giving ETA's for March. Worst yet, amazon prime members will get their Ouya's cheaper then the backers due to no shipping cost.
The begging question now is "Once Uhrman got her money and websites like Amazon started to place orders, did she dump her loyal backers?"

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